Welcome to IAmAgro (https://iamagro.com/). These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms & Conditions, subject to applicable laws.

1. About IAmAgro

IAmAgro is an agriculture-focused e-commerce platform offering farming and irrigation equipment, including:

• Rain Guns and Irrigation Equipment

• Agricultural Sprinklers

• High Pressure Lapeta Pipes

• Solar Street Lights

• Insecticide Thermal Fogging Equipment

• Related Agricultural Accessories

Our objective is to help customers discover and purchase agricultural equipment through a convenient online shopping experience.

2. Website Usage

By using IAmAgro, you agree to:

• Provide accurate information when placing an order.

• Use the website only for lawful purposes.

• Avoid unauthorized access, fraudulent activities, or misuse of website functionality.

• Ensure that your contact and delivery details are correct.

We may restrict access where misuse or unlawful activity is reasonably suspected.

3. Product Information

We aim to provide accurate product descriptions, specifications, photographs, prices, and availability information.

However:

• Product images may be illustrative.

• Product colours, packaging, and appearance may vary.

• Specifications and performance depend on the product model and operating conditions.

• Irrigation coverage can vary depending on water pressure, pump capacity, installation, and environmental conditions.

Customers should carefully review product specifications and compatibility before purchasing.

Nothing in this section limits your statutory rights if a product is defective, misdescribed, or otherwise non-compliant with applicable law.

4. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise stated.

• Prices may change without prior notice for future orders.

• Applicable taxes and delivery charges, if any, will be disclosed during checkout.

• Discounts and promotional offers are subject to their stated conditions.

• Orders are subject to successful payment authorization where online payment is required.

We reserve the right to correct pricing errors, subject to applicable consumer protection laws. If an accepted order cannot be fulfilled due to a pricing error, we will contact the customer regarding available options, including a refund where applicable.

5. Order Confirmation and Availability

Once an order is placed, customers may receive an order confirmation through the contact information provided.

• Orders are subject to product availability and payment verification, where applicable.

• We may contact customers for additional delivery or order information.

• If an ordered product becomes unavailable, we will inform the customer and arrange an appropriate resolution, including a refund where required.

• Customers can use the Track Order feature to check available order updates.

6. Shipping and Delivery

IAmAgro arranges delivery of eligible products to supported locations in India.

• Delivery availability depends on the shipping address and product.

• Estimated delivery timelines, shipping costs, and applicable offers should be checked during ordering.

• Delivery estimates may change due to courier operations, weather, public holidays, or unforeseen circumstances.

• Customers are responsible for providing complete and accurate delivery information.

For additional information, please refer to our Shipping Policy.

7. Order Cancellation

Customers may request cancellation by contacting IAmAgro customer support.

Cancellation eligibility depends on the order status, product type, and applicable law.

If cancellation is approved, any applicable refund will be processed according to the Cancellation Policy and the original payment method where appropriate.

For complete information, please refer to our Cancellation Policy.

8. Returns, Damaged Products and Refunds

Customers should inspect products after delivery.

If a product is damaged, defective, incorrect, or different from its description, please contact customer support with:

• Order number

• Product details

• Description of the issue

• Supporting photographs or videos, where available

We will review the request and provide a resolution in accordance with applicable law and our published return and refund policies.

This section does not exclude or restrict any rights provided under Indian consumer protection laws.

9. Product Installation and Safe Usage

Agricultural equipment must be installed and operated according to applicable product instructions and safety guidelines.

Customers should:

• Check product compatibility before installation.

• Follow relevant safety and maintenance instructions.

• Use suitable water pressure and pump arrangements for irrigation equipment.

• Follow electrical safety precautions for solar-powered equipment.

• Operate thermal fogging equipment according to manufacturer instructions and applicable chemical safety regulations.

Product performance may depend on proper installation, maintenance, and operating conditions.

10. Warranty and Product Support

Warranty availability and coverage depend on the specific product and any applicable manufacturer or seller warranty.

Customers should review warranty information provided with the product or contact our support team for clarification.

Warranty terms do not override consumer rights available under applicable law.

11. Intellectual Property

Website content, including our branding, text, layouts, graphics, and original promotional materials, is protected by applicable intellectual property laws.

Users may not reproduce or commercially distribute protected website material without permission from the relevant rights holder.

12. Privacy and Customer Information

Customer information may be collected and processed to support order placement, payment processing, delivery coordination, customer assistance, and website operations.

Please refer to our Privacy Policy for further details about personal data collection, use, sharing, retention, and customer rights.

13. Limitation of Liability

IAmAgro is not responsible for losses caused solely by incorrect installation, unauthorized product modification, or use contrary to applicable safety instructions, to the extent permitted by law.

Nothing in these Terms & Conditions excludes liability or remedies that cannot legally be excluded, including statutory consumer rights.

14. Changes to Terms & Conditions

We may update these Terms & Conditions to reflect operational changes, legal requirements, or improvements to our services.

The updated version will be published on this page with the relevant revision date. Changes will apply prospectively, unless otherwise required by law.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of India.

Any dispute resolution or jurisdiction provision is subject to mandatory consumer protection laws and the legal rights of customers.

16. Contact Information

For questions about orders, products, or these Terms & Conditions, please contact:

IAmAgro

Location: Mohali, Punjab 140308, India

Email: iamagro.sales@gmail.com

Phone: +91 73476 85939

Website: https://iamagro.com/

We encourage customers to contact our support team for assistance with order-related concerns.